Privacy Policy.
How we collect, use, and protect your personal information across our website and services.
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Confidentiality
Our ethics and legal obligations ensure your information remains strictly confidential.
Speak with usAn Overview of Data Protection
General
The following gives a simple overview of what kind of personal information we collect, why we collect them and how we handle your data when you are visiting or using our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.
Analytics and Third-Party Tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually encrypted and pseudonymized, meaning that we will not be able to identify you through this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
Data Collection on Our Website
Who is responsible?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide them to us, e.g. data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit our website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the website. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about privacy and data protection. You may also file a complaint with the competent regulatory authorities.
General Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various kinds of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice Concerning the Party Responsible
The party responsible for processing data on this website is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of Your Consent
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Encrypted Payments
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is visible. Any payment details you submit cannot be read by third parties.
Opposition to Promotional Emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements for sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
Your Rights
Right to Access
You have the right to be provided at any time with information free of charge about any of your personal data that is stored, including its origin, recipient, and the purpose for which it has been processed.
Right to Rectification
You have the right to have your data corrected, blocked, or deleted. You can contact us at any time using the address given in our legal notice.
Right to Data Portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format.
Right to File Complaints
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities.
Right to Revoke Consent
You may revoke your consent to data processing at any time. Please note that the data processed before we receive your request may still be legally processed.
Data Collection on Our Website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications are stored pursuant to Art. 6 paragraph 1, letter f of the GDPR. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These include:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) of the GDPR.
Contact Form
Should you send us questions via a contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains.
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only insofar as it is necessary to establish or modify legal relationships with us. This is done based on Art. 6 (1) (b) of the GDPR. Collected customer data shall be deleted after completion of the order or termination of the business relationship.
Data Transmitted When Entering Into a Contract
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission.
Analytics & Advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of the use of the website. The IP address is anonymized before it is stored. Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) of the GDPR. The information generated about your use of this website will not be disclosed to third parties.
Newsletter
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. We only use this data to send the requested information and do not pass it on to third parties.
You can revoke consent to the storage of your email address at any time, e.g. through the "unsubscribe" link in the newsletter.
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) of the GDPR.
Further information about handling user data can be found in the data protection declaration of Google at https://www.google.com/policies/privacy/.
Need Clarification?
If you have specific questions about our data processing, our legal team is ready to provide a detailed explanation.
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